Forward Role Job Application – Career & Jobs
[ad_1]
Forward Role a company that continues to grow, employs some positions for newcomers to the team. You can apply for these positions, which differ in entry and expert levels, by finding Forward Role job postings below.
Forward Role Jobs
Job title: Application Support Analyst – Hybrid
Company: Forward Role
Job description: Forward Role are partnered with a business who provide online education courses ranging up to degree level. We’re looking for an Application Support Analyst with at least a couple of years’ experience.
This role can be based within travelling distance of Manchester or London and will be on a hybrid contract with Home and Office based working, there is no set requirement to be in any office on a regular basis however you will need to be willing to travel at least twice a month and as/when required.
Unfortunately visa sponsorship isn’t provided, you must be eligible to work in the UK permanently.
Responsibilities:
- Liaising with Third party Vendors and escalating incidents.
- Managing third party bug fixes and upgrade plans for externally supported applications.
- Triaging and managing incident and request tickets using effective ticket management practices.
- Diagnosing causes of incidents that are related to application services and implementing resolutions.
- Providing guidance, coordination, and support of business processes that use one or many applications or application services.
- Co-ordinating and assisting each line of business with opportunities for shared applications and common business efficiencies.
- Aiding in the strategy for tactical and maintenance activities.
- Taking responsibility for: time management; reporting and monitoring; risk management; issue management; quality assurance; and change management.
Required experience:
- Experience working within an IT Support team, providing technical support of applications and their environments. Some development experience would be beneficial.
- Proven experience and technical knowledge of Windows server environments.
- Experience of working with a variety of software platforms and applications both on-prem and cloud-based.
- Experience of working in an Agile environment.
- Experience of managing vendor relationships and holding Service reviews.
- Knowledge and experience of using of relational databases, including standard database technologies such Oracle, MS SQL Server.
- Able to understand and analyse code.
- Able to acquire an understanding of a problem or situation and develop an effective approach to investigation and resolution.
- Formal training in Service Management disciplines (e.g., ITIL).
- Experience of SharePoint/Office 365.
- Familiarity with PHP, ASP.NET and JavaScript technologies is beneficial.
Interested? Feel free to get in touch for a confidential chat.
As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.
Expected salary: £40000 – 45000 per year
Location: Manchester
Job date: Sat, 14 Jan 2023 08:40:26 GMT
If you are looking for [Original_title] job, you are in the right place. Here you can find Application Support Analyst – Hybrid jobs that are up to date and suitable for your qualifications.
Complete your job application by accessing the required qualifications and application link below.
Forward Role Career
The most important issue to consider before applying for Forward Role job postings is whether you are applying for the right position. If your qualifications do not match the position you applied for, you will make a bad first impression on the expert who checks your CV.
Also top companies hiring;
[ad_2]
Applying for a position that you cannot meet while there is a more suitable position for you will cause you to lose a job that you can take.