I Visited One of My Stores Disguised as an Ordinary Customer to Learn What Really Mattered — What Happened That Day Changed My Life Forever
There comes a point in life when success stops being about numbers. For decades, I thought achievement meant growth. More stores. More employees. More revenue. More expansion. And by those standards, I had succeeded beyond anything I ever imagined. What started as a single discount goods store in a small Texas town eventually became a…